Repairing Viking Appliances Since 1989
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Viking Cooktop Repair – Virtuoso Series

Viking Virtuoso Cooktop

The Viking Virtuoso line of cooktops is changing the way people work in their home and commercial kitchens. These top-of-the-line appliances provide years of quality operation, easy operation, and reliable results. The Virtuoso line has taken this to the next level, providing professional-level features in an easy-to-use package that will look great in any home or business kitchen. Customers everywhere are seeking out the Virtuoso line to complete their perfect kitchens, and it’s easy to understand why.

Customers don’t often run into problems with their Virtuoso equipment, but professional help is sometimes needed when problems arise.

Problems With Your Cooktop?

Viking cooktops are made to last, but all appliances require occasional maintenance and service. Common cooktop problems include control malfunctions, burners not igniting, burnt out elements, display problems, accessories broken, fuel supply problems, or the cooktop is making a clicking sound.

The most frequent issue addressed in cooktops is a failure of burners to ignite. This can be caused by several factors, but without working burners your cooktop is not getting any work done in your home or business kitchen.

There are a few steps you can take to check on the health of your burners before calling in the professionals:

  • Check to see if your burners are clean. Look for a buildup of residue that might be clogging the ports that emit natural gas. If you see a buildup of dirt, grime, or grease, clean the burner holes with a rag or soft-bristled brush.
  • Inspect burner alignment, to make sure that all components of your burner assembly are attached and aligned correctly.
  • Make sure your fuel supply is working. If your burners aren’t getting the gas supply they need, they won’t ignite. Check valves and lines leading to the appliance if you can access them, but use caution whenever handling natural gas components.
  • Check your ignition system. When you attempt to light the burner, do you hear a clicking sound that indicates the appliance is trying to ignite? If not, your igniter may be at fault. If you do hear a clicking noise, you may want to inspect your igniter to see if it is clean and firing at full strength. If it is not, it may need to be replaced.

If you’re still experiencing problems getting your cooktop burners to ignite, don’t worry. We’re standing by to help you with any Viking appliance problem you might have. We’ve got the years of experience to get the job done right for you.

Our Promise to You

When you work with Viking Appliance Pros, we promise that your experience will be simple and satisfying from start to finish. We’ve got years of experience helping customers like you with their Viking wine cellars.

When you pick up the phone:

  • A friendly customer service representative will take your information and get you started on the right track
  • If you do need a service team dispatched to your location, one will arrive on time and ready to get the job done
  • Our highly-trained teams come equipped with all the tools and parts necessary to get the job done right the first time. They’ve got the know-how and experience to diagnose and fix any Viking appliance problem.
  • Our team will diagnose your problem and provide an upfront quote on all work to be done, allowing you to be in control of your decision-making process.
  • The job will get done right the first time, and we can usually finish most work in one trip. When we’re finished working, your appliance will be back at top performance, and your home will be better than ever before.
  • We’ll make sure you’re satisfied with the entire process. If you’re not, we’ll work to make it right. That’s our guarantee to you.

Emergency Service

We know that appliance problems don’t wait for a good time to happen. If your cooktop goes out, your kitchen routine grinds to a halt. That’s why Viking Appliance Pros offers 365 day, 24-hour, 7 day a week emergency service visits for all of our loyal customers. Whether it’s the middle of the night on a weekend, or Christmas dinner itself—we can be there for you. Don’t let a cooktop problem stop your special event from being perfect. Call us instead!

Contact Us Right Away

If you’re having issues with your Viking cooktop that are preventing it from running at the highest levels of performance, contact us right away. We’re standing by at Viking Appliance Pros to assist you with all of your Viking appliance questions, issues, and concerns. If you need help in your home, we can be there as soon as you contact us.

You can contact us online by clicking here, or pick up the phone to speak with someone right away. We’ve got friendly customer service representatives standing by to take your information. Call today!

We are a family owned and operated appliance repair company specializing in Viking brand appliances. We offer same day service at no extra cost and our service call is free with a completed repair.

           


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