What is not to love in Viking Professional series outdoor cooking appliance? These sturdy professional-grade appliances made for home cooking will run all the time you want them to run – no matter the weather.
Viking offers a variety of outdoor cooking appliances – several series of grills, surface cooking elements and warming drawers.
A lot of people get pretty upset and simply throw away their appliances each spring when they discover that their grill or side burners are not lighting up. However, it is important to point out that while your appliance indeed got a little older during the last few months it still doesn’t mean it is broken. Most likely it simply needs some maintenance.
Carefully remove the heat plate (keep in mind it may have a large amount of dust) and examine the burners. Try turning on the valve. Check if the igniter is sparking – in case you can hear and smell the gas flow but the igniter is not sparking, the problem can be with the igniter, the spark module or wiring of your appliance. Have you plugged in your grill? Check the breaker box and make sure the corresponding breaker is not tripped.
You may found leaves, dirt and the cobwebs inside your grill – make sure to remove those and carefully clean the burners. Sometimes the problem may be simply caused by the obstructed gas flow. Also, the dirty burners of your grill may also prevent the igniter from sparking too!
Finally, if your igniters are working fine and the burners are clean but you still do not get enough gas to light up the burner we recommend checking the propane tank or the pressure regulator. Unfortunately, you would have to check those separately. If you need to swap the regulator, carefully unscrew the part both from the manifold and from the propane tank. Clean the fittings before replacing the old regulator with a new part.
Call (844) 930-2782 for Viking repair, maintenance and installation!
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