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What To Do If Your Viking Refrigerator Is Not Cooling But The Freezer Section Is Ok?

Viking refrigerators are one of the most reliable appliances on the market. Only high-quality materials and state of the art technologies are used to produce them. When you buy Viking refrigerator, you expect it to serve you for years. Unfortunately, some malfunctions still may happen. If you found your Viking fridge is warm but the freezer compartment is working fine, do not get upset. Follow the tips from our expert technicians below

Viking Refrigerator Not Cooling

How to get your refrigerator cooling properly:

  • Check the temperature control thermostat

Make sure the thermostat hasn’t been turned way down by mistake. Rotate the dial from the lowest setting to the highest setting until the moment when you hear a click.

Refrigerator temperature control thermostat
  • Take a look at the air vents

The air vents have to be free for cold air to circulate. Move the items (boxes of ice cream, pizza or frozen vegetables) that may block the vents from proper operation away. Do not place food or containers in front of the vents to prevent the not cooling issue in the future.

Air vents
  • Clean off the coils

The coils collect dust and dirt (especially if you have a pet) causing poor cooling inside the refrigerator and freezer compartment. Clean the coils using the vacuum. The condenser coils usually located at the bottom of the appliance and the evaporator coils normally found behind the rear panel.

Refrigerator coils
  • Check the condenser fan

Make sure the condenser fan spins freely. If something stuck in the fan, unplug your fridge and then pull it out. As a next step, clean the fan blades and spin the fan by hand. Finally, plug in the fridge and make sure the fan runs properly when the compressor is running.

Refrigerator condenser fan

If you’ve followed all the tips above, but your Viking fridge is still warm, professional appliance repair technician help might be needed. With decades of appliance repair experience, our techs have distinguished themselves as the area’s undisputed leader in appliance repair service. They stay up-to-date on the latest appliance technology to provide you the best service ever. Feel free to give us a call at (844) 930-2782 today! We will be happy to help you.

Here are some other things that might be causing your Viking fridge not getting cold:

  • Malfunctioning condenser fan motor

A malfunctioning condenser fan motor can prevent your Viking refrigerator from cooling properly by failing to draw air past the condenser coils. The component can fail mechanically or electrically. A broken fan blade or a blade that does not turn freely could indicate a mechanical failure. If the motor is receiving power but does not run, then the motor has probably failed electrically.

condenser fan motor
  • Defective evaporator fan motor

The evaporator fan motor draws air over the coils to cool it and circulates the air through the freezer and refrigerator compartments. If the evaporator fan motor is defective, the cold air will not be circulated into the refrigerator. If the motor is unusually noisy when the refrigerator is running, the motor should be replaced with a new one.

evaporator fan motor
  • Evaporator coils frosted over

If the evaporator coils are covered over with ice, they block the airflow. This issue might be caused by a defective defrost control board that runs the defrost cycle or shorted heater coil. It is better to call a professional technician to resolve this issue as additional tools are required for diagnostics this problem.

Evaporator coils frosted over
  • Malfunctioning temperature control board

The temperature control board allows voltage to be sent to the compressor and the fan motors. If the control board is malfunctioning, the cooling system won’t cycle on. Since this is not a common problem, it is better to verify that the other components are working properly before replacing the board.

temperature control board

Looking for professional assistance?

If you live in Denver, CO or other towns nearby – feel free to give us a call at (844) 930-2782 today! We will send a technician to diagnose and repair your Viking refrigerator.

We are a family owned and operated appliance repair company specializing in Viking brand appliances. We offer same day service at no extra cost and our service call is free with a completed repair.


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