Repairing Viking Appliances Since 1989
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Viking Cooktop Repair – Viking Product Line

Viking Professional Cooktop

Cooktops are the centerpiece of any commercial or home kitchen, and customers who want the best go with the Viking Product Line. These appliances are carefully engineered to fit the needs of every cook and chef, and will provide long-lasting years of happy operation. The Viking Product line combines power with elegance, providing high-tech features and accessories paired with sophisticated looks and design. Any home or business chef would be happy with one of these in their arsenal.

It’s not common to have issues with Viking Product Line equipment, but you’ll need help if you do have concerns.

Problems With Your Cooktop?

Viking cooktops are made to last, but all appliances require occasional maintenance and service. Common cooktop problems include control malfunctions, burners not igniting, burnt out elements, display problems, accessories broken, fuel supply problems, or the cooktop is making a clicking sound.

The most frequent issue addressed in cooktops is failure of burners to ignite. This can be caused by several factors, but without working burners your cooktop is not getting any work done in your home or business kitchen.

There are a few steps you can take to check on the health of your burners before calling in the professionals:

  • Check to see if your burners are clean. Look for a buildup of residue that might be clogging the ports that emit natural gas. If you see a buildup of dirt, grime, or grease, clean the burner holes with a rag or soft-bristled brush.
  • Inspect burner alignment, to make sure that all components of your burner assembly are attached and aligned correctly.
  • Make sure your fuel supply is working. If your burners aren’t getting the gas supply they need, they won’t ignite. Check valves and lines leading to the appliance if you can access them, but use caution whenever handling natural gas components.
  • Check your ignition system. When you attempt to light the burner, do you hear a clicking sound that indicates the appliance is trying to ignite? If not, your igniter may be at fault. If you do hear a clicking noise, you may want to inspect your igniter to see if it is clean and firing at full strength. If it is not, it may need to be replaced.

If you’re still experiencing problems getting your cooktop burners to ignite, don’t worry. We’re standing by to help you with any Viking appliance problem you might have. We’ve got the years of experience to get the job done right for you.

Our Promise to You

When you work with Viking Appliance Pros, we promise that your experience will be simple and satisfying from start to finish. We’ve got years of experience helping customers like you with their Viking wine cellars.

When you pick up the phone:

  • A friendly customer service representative will take your information and get you started on the right track
  • If you do need a service team dispatched to your location, one will arrive on time and ready to get the job done
  • Our highly-trained teams come equipped with all the tools and parts necessary to get the job done right the first time. They’ve got the know-how and experience to diagnose and fix any Viking appliance problem.
  • Our team will diagnose your problem and provide an upfront quote on all work to be done, allowing you to be in control of your decision-making process.
  • The job will get done right the first time, and we can usually finish most work in one trip. When we’re finished working, your appliance will be back at top performance, and your home will be better than ever before.
  • We’ll make sure you’re satisfied with the entire process. If you’re not, we’ll work to make it right. That’s our guarantee to you.

Repair or Replace?

To repair or not to repair: that is the question. At least it’s a question we get from our customers almost every day. They’ll look at our written quote and try to understand whether it is the most cost-effective to repair their existing appliance, or to purchase a brand new one. In our experience working with Viking brand appliances, we can almost always recommend repairing as a first option. This is because Viking appliances are built to last, and they can quite often last many long years with just a little bit of service, upkeep, and maintenance. Let us help you keep your appliance running longer!

Contact Us Right Away

If you’re having issues with your Viking cooktop that are preventing it from running at the highest levels of performance, contact us right away. We’re standing by at Viking Appliance Pros to assist you with all of your Viking appliance questions, issues, and concerns. If you need help in your home, we can be there as soon as you contact us.

You can contact us online by clicking here, or pick up the phone to speak with someone right away. We’ve got friendly customer service representatives standing by to take your information. Call today!

We are a family owned and operated appliance repair company specializing in Viking brand appliances. We offer same day service at no extra cost and our service call is free with a completed repair.


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