Viking ice-maker help

How To Fix A Broken Viking Ice-Maker

A Viking ice-maker is a great appliance that helps you keep ice on hand any day of the week.

However, it’s frustrating when these appliances break down. And that goes for the ice-maker built into your Viking refrigerator. The good news is, however, that most often, there’s an easy fix as to why your ice-maker isn’t working properly!

Below, we’ll take a look at some simple troubleshooting steps and how to fix a broken Viking ice-maker. However, please always make sure to proceed with caution! Always turn the power supply off before working with any appliance. And, if you don’t have experience repairing appliances, it’s best to leave them to a professional technician.

Not only is getting professional help safer you, it will also ensure that your ice-maker is fixed properly, with the right manufacturer-approved parts.

Viking ice-maker

Leaking Ice-Maker

If your Viking ice-maker is leaking, you’ll want to check the temperature setting to ensure that it’s cold enough, as well as the water line and connections points, which are most often the culprit.

Viking refrigerator panel

Check the Temperature Setting

If your Viking ice-maker is leaking, your unit could be set to the wrong temperature, likely too warm, which could cause the leak you’re experiencing.

Therefore, it’s best to start by checking your thermostat to make sure that it’s set to an adequate temperature to freeze water. For the perfect ice-making temperature, the ice-maker should be set to 32°F (0°C) or below.

However, if the thermostat is broken or not working properly, you may need to replace the entire component to get your ice-maker working properly again.

Viking refrigerator water lines

Clogged or Broken Water Lines

A Viking ice-maker requires water lines to generate ice. These water lines are the components that supply water to the ice-maker, which in turn, freezes to make your ice.

Clogged or broken water lines can result in smaller and/or fewer ice-cubes. Or, in some cases, if the water line has cracked, split, or broken, this can also cause a leak from your unit.

If your unit’s water line is broken, you will need to replace the part entirely.

However, to make sure you buy the right replacement parts, don’t hesitate to contact a professional appliance repair service.

Viking ice maker water line

Frozen Water Line

In some cases, a Viking ice-maker water supply line might freeze. In turn, when the water has nowhere to go, it may begin to leak from your unit.

To resolve a frozen water line, you can either use a hair dryer to gentle defrost the water line, or you can use warm water, which should easily be able to melt any ice and get the water flowing once again.

An alternative fix is to turn off the appliance completely and let it defrost. Then, after the blockage melts, your ice-maker should be working properly once again.


One of the only ways to tell that the thermostat is (or isn’t) working is to use a multimeter. This is why it’s best to contact a repair technician. They can properly diagnose the leak and make the necessary repair, while also saving you time, money, and stress along the way.
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Viking ice-maker

Unit Is Not Cold Enough

If your Viking ice-maker isn’t cold enough, it’s not going to be able to produce ice. When you’re experience this, you might need to fix either the thermostat or the door seal, which may be worn out.

Viking ice-maker thermostat

Faulty Thermostat

As we’ve already mentioned, a faulty thermostat can prevent a Viking ice-maker from reaching the right temperature and producing ice.

If the temperature of your ice-maker feels too warm, the thermostat is likely the issue.

If you suspect that the thermostat in your Viking ice-maker isn’t working properly, contact a local appliance repair technician to find the right replacement parts.

Viking freezer door seal

Freezer Door Seal (Built-in ice-maker units)

On built-in Viking ice-maker units, the freezer door seal helps to keep the temperature just right.

However, if the door seal is broken or damaged, cool air can escape and warm air can get in. If the cool air is escaping, it can alter the temperature and impact the ice.

Fortunately, replacing a worn out door seal is an easy fix– when done right.

All you need to do is remove the broken or damaged rubber seal from the door. Heat the new door seal with a hairdryer. Push the new seal into the freezer door and check to see if you’ve resolved the issue.

Viking refrigerator door

Build-Up of Frost in Ice Dispenser

A build of frost in the ice dispenser can prevent the appliance from working well. If you see frost build-up, check the door for damage. In this case, the frost buildup may also be the result of a faulty door seal.

Damaged Door

A damaged door can lead to excess condensation, which turns into frost.

Frost can eventually build up in the ice dispenser. And when there’s too much frost, it can create a blockage, which will likely prevent the appliance from producing new ice.

Check the door for damage like a broken door seal or malfunctioning hinges.

The door itself needs to close properly and should seal tight, offering a bit of resistance when you go to open it.


Appliance Repair Service

A DIY Fix or Professional Repair?

Indeed, some Viking ice-maker repairs don’t require much knowledge about the inner workings of the appliance. But what if the repair you make doesn’t fix your ice-maker? Or, what happens if the problem is more complex and has to do with the unit’s internal wiring?

In other words, some fixes require an experienced eye to get the job done right.

If you need a professional Viking appliance repair technician, reach out to Viking Appliance Pros.

Working with the right technician means you can avoid the hassle of costly DIY mistakes and get your ice-maker working again in no time.

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